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Meridian Cooperative is seeking a dynamic Vice President of Implementation to lead the charge in transforming how utilities experience technology. This is more than a leadership role—it's an opportunity to shape the future of operations at one of the most trusted names in utility software. As a key member of our senior leadership team, you'll be at the forefront of innovation, guiding the strategic execution of implementation services that directly impact our Members, Partners, and Employees. You'll join a culture that thrives on collaboration, creative problem-solving, and a relentless pursuit of making work easier for those we serve. If you're a visionary leader with deep experience in implementation strategy, client delivery, and cross-functional execution—ready to elevate member satisfaction and business outcomes—we invite you to bring your talents to Meridian Cooperative.

About the Role

What You'll Do :

• Drive Enterprise Strategy : Own and evolve the Implementation vision in alignment with corporate goals. Lead with foresight and precision to scale processes, streamline execution, and elevate member experience across all projects.
• Champion Member Success : Be the executive face of our implementation organization—building lasting relationships, ensuring alignment with client goals, and delivering high-impact outcomes that drive adoption and long-term value.
• Lead High-Performance Teams : Inspire and manage a department of seasoned leaders and emerging talent. Develop clear goals, build capability, and foster a high-accountability culture centered around excellence, collaboration, and continuous improvement.
• Cross-Functional Partnership : Serve as a strategic liaison between Implementation and Product, Engineering, and other key functions to ensure seamless deployments and scalable solutions.
• Operational Excellence : Oversee all aspects of implementation planning, execution, resourcing, and budget. Ensure delivery standards meet the highest levels of quality and consistency.
• Innovation & Insights : Bring market insight and strategic vision to the table. Identify new opportunities, anticipate member needs, and contribute to enterprise initiatives that position Meridian as a thought leader in the utility space.
• Member Advocacy : Lead strategic conversations with senior clients, anticipate risks, and drive complex issues to resolution. Ensure every member implementation reflects our commitment to service, scalability, and satisfaction.

Qualifications

• 12+ years of progressive experience in implementation, operations, or delivery leadership - 5+ years at a senior / executive level.
• Proven ability to lead large-scale teams, drive organizational change, and deliver results in complex, member-facing environments.
• Deep understanding of project delivery models, enterprise software implementation lifecycles, and resource planning at scale.
• Exceptional interpersonal and executive communication skills, with the ability to influence across all levels.
• Bachelor's degree or equivalent experience is required; advanced degree preferred.
• Strategic mindset with hands-on execution ability; comfortable navigating both vision and detail.
• Strong analytical, budgeting, and performance metrics experience.
• Ability to travel as needed and represent Meridian at industry events.

Required Skills

Strategic mindset with hands-on execution ability; comfortable navigating both vision and detail.

Preferred Skills

Strong analytical, budgeting, and performance metrics experience.

Why Join Meridian Cooperative? At Meridian, we don't just implement software—we empower utilities to thrive. We are a mission-driven, employee-first company where innovation meets execution. As our VP of Implementation, you'll lead a team with purpose, make a measurable impact, and help shape the future of utility technology. Join us and be part of something extraordinary.

For applicants viewing the role on non-Meridian job boards, apply directly HERE.

Seniority level

Seniority level

Executive

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Utilities and Financial Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

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