Job Description

QUESTIONNAIRE-3-52

Employee Type: Regular

Important Notice for Current Carters Employees:

If you are a CURRENT Carters employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday . Do not apply using the external application below.

About Carters, Inc.

Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carters and OshKosh Bgosh brands, recognized leaders in the marketplace. Our products are sold in department stores, national chains, and specialty retailers both domestically and internationally, including over 1,000 company-operated stores in the U.S., Canada, and Mexico, as well as online at , , and other regional websites. The Companys Child of Mine brand is available at Walmart, Just One You at Target, and Simple Joys on Amazon. Additionally, we own Skip Hop, a global lifestyle brand for families with young children. Headquartered in Atlanta, Georgia, more information can be found at .

Role Overview: Store Manager

As a Store Manager, you and your team will be the first face of the brand for growing families. Your role involves welcoming and assisting customers, promoting our products, and creating a positive shopping experience. We seek a leader who fosters an inclusive environment, values team development, and maintains product knowledge. You will coach your team to reach their potential and become brand and product experts.

Why Join Carters?

We are the largest North American apparel retailer for children, including brands like Carters, OshKosh Bgosh, Skip*Hop, and Little Planet. We prioritize quality, culture, and employee growth, offering a supportive environment with training, development, and career advancement opportunities. Our culture emphasizes caring, teamwork, flexibility, and growth.

Benefits

• Flexible schedules supporting work-life balance


• Health benefits, mental health support, employee discounts, referral bonuses, and more


• Educational assistance programs such as GED or bachelors degree support, ESL learning


• Paid time off, holidays, parental leave, adoption support, charitable matching


• Professional and personal development opportunities

Key Responsibilities

1. Build a talent pipeline through networking and recruiting; develop team succession plans


2. Create a positive, safe, and inclusive work environment


3. Develop future leaders through coaching and training


4. Lead customer engagement initiatives and promote loyalty programs


5. Manage merchandising, operations, payroll, and budgets


6. Analyze KPIs and drive performance improvements


7. Lead omnichannel customer experience and operational consistency


8. Minimize loss through excellent customer service and operational controls

Desired Qualities

• Positive, solutions-oriented mindset


• Effective communication skills


• Proven leadership and multitasking abilities


• Proficiency with computer and technology tools


• Minimum 3 years retail management experience


• High school diploma or GED

Physical Requirements & Availability

• Lift up to 40 pounds, frequent bending, reaching, pushing, pulling


• Stand or walk for extended periods; climb ladders


• Availability for days, nights, weekends, holidays, including at least two closing shifts per week

Equal Opportunity Statement

Carters is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees.

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