Job Description

Job Description

Job Description

Job Title: Full-time Store Associate Location: Clevelands house, Wallace Bay Marina

Reports to: Store Manager Duration: July to October

General Overview:

Designed in Canada and founded in 1980, our Tilley pieces are investments for a storied lifetime of travel. True to a time-honored design philosophy, Tilley balances form with function, and style with innovation. We give historical classics a modern spin.

This role is for our seasonal pop-up store by the marina in Minette, ON. Store Associate is responsible for driving store sales and creating outstanding customer experience for our guests. Our associates are dynamic individuals who are not only interested in retail and fashion but also enjoy challenges and share a commitment to a more sustainable future.

Responsibilities

• You are expected to deliver an incredible in-store experience so customers can fall in Love with the TILLEY Brand if they are not familiar with us yet, assisting with product selection, talk the customer through our brand heritage, provide technical details on fabrics, features and benefits of the products.

• Responsible for driving results and enhancing the customer experience by maintaining a neat, clean and safe working environment, and meeting corporate productivity standards.

• Help maintain visual merchandising standards to effectively showcase our products.

• Sales Associates will engage with customers and assess customer needs to ensure appropriate service is provided.

• Displays a “Customer is the priority” mindset at all times.

• Consistently treats all customers and colleagues with respect and contributes to a positive work environment.

• Promotes a safe working and shopping environment to maximize the customer shopping experience.

• Upholds all company policies as outlined in the store policy and procedure, including the Handbook and the Sales and Training Manual

• Responsible for positively contributing to a customer’s shopping experience through knowledgeable, friendly and efficient service and maintaining store and personal appearance standards.

• Greet and acknowledge all customers on the sales floor.

• Provide assistance to customers by answering merchandise-related questions.

• Follow all safety procedures.

• Observe and monitor for loss prevention and advise management of any unusual internal or external activities. Proactively establish and maintain effective working team relationships with all support departments.

• Operate point-of-sale as directed by store management.

Required Experience and Qualifications

• Effectively communicate with customers and store personnel

• Prefers at least 1 year of Retail Sales Experience

• Ability to demonstrate strong customer-focused service on and off the sales floor

• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.

• Open availability and flexibility to work evenings, weekends, store openings and closings to meet the needs of the business including one weekend day and two closing shifts per week

• Demonstrate ability to interact and cooperate with all company employees

• Solve problems creatively and demonstrate high levels of integrity

• Ability to receive feedback and take action where appropriate

• Ability to follow written and verbal instructions and meet deadlines on tasks/projects

Job Location: 1112 Juddhaven Rd, Minett, ON P0B 1J0

 We thank all the applicants for their interest. However, only selected candidates will be contacted for interviews by the hiring team.

Tilley makes hats & the finest travel clothing for men & women. Ingenuity, practicality & enduring quality. Made in Canada since 1984.
Tilley sells direct to consumers in Canada, the US, Australia, and the UK through eCommerce sites ( Our wholesale network reaches 18 countries and is supported through warehouses in Toronto, UK and Australia.
The Company is proudly Canadian and has been successful in establishing its position in the marketplace by offering very high-quality products. The Company proudly stands behind the quality and workmanship of every piece of clothing that bears the Tilley name.
For additional information on our brand and products, please visit:

Company Description

Tilley makes hats & the finest travel clothing for men & women. Ingenuity, practicality & enduring quality. Made in Canada since 1984.\r\nTilley sells direct to consumers in Canada, the US, Australia, and the UK through eCommerce sites ( Our wholesale network reaches 18 countries and is supported through warehouses in Toronto, UK and Australia. \r\nThe Company is proudly Canadian and has been successful in establishing its position in the marketplace by offering very high-quality products. The Company proudly stands behind the quality and workmanship of every piece of clothing that bears the Tilley name.\r\nFor additional information on our brand and products, please visit: \r\n\r\n

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