Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
Description Summary: The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues...
...high level disinfection, and sterilization. Cares for and operates... ...role modeling for new Sterile Processing Techs. Performs all duties... ...equivalent preferred. Experience: Twelve months minimum in... ...Registered Central Service Technician (CRCST) through Healthcare...
...to live and work close to Vancouver? PediaStaff needs a great Speech-Language Pathologist to work full-time hours for the 25/26 school year... ...someone who holds an appropriate Degree in Speech-Language Pathology and a current state license (or be eligible for same). ESA certificate...
...care plan. Required Skills, Education and Certifications: At least one year experience working as a Direct Support Professional / PCA or equivalent Empathy, compassion and kindness a MUST, and a willingness to assist person served with their varying needs...
...age of 16. Prior clinical or nursing assistant experience in long-term care preferred. Required Certified Nursing Assistant (CNA) certification with the State Board of Nursing, or state certified CNA within four months of date into the position by being enrolled...