Garden Services
Lead-in-Training
Following (6) successful months of employment at Britescape as a Gardener or successful previous employment in this type of work, and observable leadership qualities, Gardeners are poised to move into a “Lead-in-Training” position. This position will serve as on-the-job training for future Lead Gardener positions.
The Lead-in-Training Gardener will be working towards proficiency in performing all tasks of landscape maintenance and serve as a direct Customer Representative for the company. This position is an integral part of the Garden Services Team.
As a part of our Garden Services Team, the Lead-in-Training Gardener will share responsibility for daily oversight of the on-site property management of assigned Clientele. The Lead-in-Training Gardener will work in partnership with the assigned Crew Members, and Department Managers, to ensure our services meet Client expectations and Britescape standards.
Roles & Responsibilities:
COMMUNICATION
Communicates proactively and frequently with Department Manager and assigned Clients to ensure high quality and service expectations are delivered accordingly
Communicates Client needs to Department Manager within 24 hours.
Develops positive relational rapport with all assigned Clients
When an on-site situation arises inform Department Manager. When possible, make every effort to inform the Client on-site before they contact Britescape.
Developing positive leadership with on-site team
Addresses all situations with a positive attitude
Proactively problem solves situations with fellow Crew Members and Clientele through anticipation of needs and challenges
Attend Lead Gardener meetings and weekly Team meetings
Act as a trusted representative and partner of Britescape and of the Garden Services Team by continuing to enhance Britescape’s reputation, by representing and by conducting one’s self in a professional manner at all times
TEAM EXPECTATIONS
Be on time daily
Begin to provide Supervision for assigned Crew Members.
Lead by Example with a positive attitude.
Ensure adherence to all Britescape standards and Core Values.
Participate in daily morning crew meetings
Encourage feedback discussions in truck at completion of day
Enforce compliance, according to Occupational Safety and Health Administration(OSHA) standards, to ensure safety on client sites and while driving. (See Driving Handbook)
Safely work outdoors in varying terrain and weather conditions
Help maintain tools & materials ensuring they are accounted for and properly functioning.
Ensure assigned truck is outfitted with necessary work tools for daily needs
Input needed information into Aspire, daily
Employee Hours
Materials Used
Client Follow Up for Next Visit
Keep company trucks clean and organized
GARDENING EXPERTISE
Maintain every aspect of the residential landscape to meet Britesape standards
Property Management
Weeding
Mulching
Mowing
Power Sweep
Fine Pruning
Planting
Irrigation & lighting troubleshooting/repair.
Understand knowledge gaps and work toward growth using the Progress Rubric as a guide for development
CLIENTELE MANAGEMENT
Work in tandem with Department Managers to manage budget and project needs
Notify Operations Manager to ensure necessary tools and materials are available, when needed.
Identify Enhancement projects that can be presented to Clients, as needed.
EDUCATION/EXPERTISE
In tandem with the Department Managers, Lead-in-Training will develop a Career Improvement Plan to further prepare for promotion to Lead Gardener.
Pursuing one of the following:
Certified Professional Horticulture (CPH)
ECO Pro (optional)
Master Pruner (Plant Amnesty)
Horticulture / Botany degree (optional)
Meet with Department Managers after 90 days in the Lead-in-Training position to discuss Progress Rubric
Meet with Department Managers after 6 months in the Lead-in-Training position to discuss Progress Rubric, and potential promotion to full Lead Gardener position
Professional Reviews will occur:
90 days
6 months
Annually
Pay Range
$25+ (DOE) Full Benefit Package (Full Time Employment)
40 hours / week
The Lead-inTraining Gardener position will be filled by someone who embodies the Britescape Mission & Vision culture in their professional pursuits and consistently model our Core Values.
Core Values
People Focused
Expertise with Practical Application
Detailed Approach
Lead by Example
Solution Oriented
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