Job Description

CornerStone Staffing has partnered with one of the “Coolest Companies to Work For” in the Healthcare Customer Service industry! We’re seeking a Documentation Coordinator – PCC to join the Practitioner Contracting/Communications department. This role will support the development, revision, and maintenance of operations manuals and forms used by practitioner groups nationwide.

Job Title:  Documentation Coordinator – PCC

Industry: Customer Service – Healthcare

Location: Fully Remote (open to all U.S. time zones)

Pay: $28.00/hr

Schedule Options:

• CST: Monday – Friday, 9:00 AM – 6:00 PM
• PST: Monday – Friday, 7:00 AM – 4:00 PM
• EST: Monday – Friday, 10:00 AM – 7:00 PM

Remote Work Details

• 100% remote position
• Company-provided technology
• Must have a quiet, designated home workspace
• Internet speed requirement: Minimum 50 Mbps download / 10 Mbps upload
• Ability to attend video meetings is required

Job Responsibilities

• Develop, update, and maintain practitioner operations manuals and various forms
• Collaborate with senior staff to gather requirements for documentation
• Ensure content accuracy, compliance, and consistency across all materials
• Track and integrate state or specialty-specific criteria
• Manage electronic and hard-copy document libraries
• Perform quality assurance before publishing materials
• Maintain comprehensive revision and publication logs
• Conduct research and analysis to support content development
• Serve as a resource on practitioner guidelines and operations
• Stay updated on practitioner contract service issues, eligibility, and claims

Requirements & Qualifications

Education:

• Associate’s degree required (English, Journalism, or Communications preferred)
• OR High School Diploma with at least 2 years of professional writing/editing experience (preferably in healthcare)

Skills & Experience:

• Strong written communication and grammar skills
• Proficiency in Microsoft Office (focus on formatting and style tools)
• Familiarity with Adobe LiveCycle Designer is a plus
• Experience managing detailed documentation projects
• Excellent organizational and critical thinking skills
• Ability to prioritize tasks, meet deadlines, and work independently

Perks Upon Permanent Hire

• Most major banking holidays off
• Continued work-from-home flexibility
• $50 monthly work-from-home stipend

Pre-Employment Requirements

• 7 years of verifiable work history
• Education verification
• Drug screening
• Background check
• Client-specific assessments

How to Apply

1. Click the “Apply Online” button at the top of this page. Then:
   • If you are already registered with CornerStone Staffing:

Click “I have a username and password and want to log in” to be added as a candidate to this job.

• If you are NOT registered with CornerStone Staffing:

Click “I need to register” and complete the online application.

Job Tags

Similar Jobs