Job Description

What We’re About:

We’re a small shop specializing in e-cargo bikes, mountain bikes and gravel bikes. We only sell new bikes, but we don’t shy away from service on older machines. Our storefront is small, but gives a very unique experience given the espresso machine humming a few feet away. Perhaps most importantly, we serve the Sloan’s Lake / Highlands community , and as such we put a huge emphasis on friendly neighborhood vibes from the day-to-day meeting and greeting of customers, to the many events we host out of the shop. 

What You’ll Do:

• Diagnose and repair all types of bikes, with a focus on e-cargo, gravel, mountain and commuter bikes.
• Perform full tune-ups, including but not limited to: deep cleaning, wheel truing, drivetrain adjustments, brake bleeds and e-bike diagnostics.
• Assemble new bicycles to a very high standard.
• When needed, provide stellar customer service at our front desk. This includes service writing, answering questions, offering advice and explaining repairs in a friendly, approachable way.

We’re Looking For Someone Who:

• Has prior bike mechanic experience, and is able to service every part of most bicycles.
• Communicates clearly with both customers and teammates.
• Brings attention to detail to every repair and maintains a clean, organized and efficient service area.
• Recommended: Experience on bike shop sales floors is a plus.
• Recommended: Experience service writing, diagnosis of common service items.
• Recommended: Availability full or part time, shop hours are Tuesday-Sunday and some weekend availability is a plus! 

Perks:

• Pay starting at $20+/hr depending on experience.
• Discounts on bikes, gear, and of course coffee .
• Work with a crew of bike-loving, coffee-fueled humans.

Come work with us; we're pretty great! And thanks for applying.

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