Job Description

Work With Purpose

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity

The Life Enrichment (Activities) Program Director is responsible for ensuring a well-rounded, evidence-based activities and recreation program for the residents in the community.

What You'll Do

• Plans, schedules, and implements an innovative, evidence-based activity program, seven days per week, with at least five programs per day, including one evening program.
• Collaborates with marketing, food service, administrative, and other departments to ensure quality resident programming.
• Organizes and/or conducts outings of interest to residents, driving them to and from events using the community vehicle.
• Promotes participation and individual resident interaction by understanding residents' interests and tailoring programs accordingly.
• Arranges religious observances and in-house services.
• Coordinates the development and distribution of the in-house newsletter with input from residents, employees, and guests.
• Assists in orienting new residents by introducing them to staff and other residents, providing tours, and inviting/escorting them to community programs and outings.
• Communicates with families of new residents weekly for the first two months, then monthly.
• Works with marketing/management to develop community outreach programs for resident involvement (e.g., schools, hospitals, nursing homes).
• Provides information for the bi-monthly marketing press releases.
• Conducts resident programming interviews to develop individualized programs and invites residents to those of interest.
• Facilitates monthly resident community meetings.
• Operates the department cost-effectively, adhering to budgeting guidelines and goals.
• Leads an active network of volunteers.
• Shows high-level skill in planning appropriate and innovative community programming.
• Responsibilities include leadership, customer service, safety, resident care and communication.

What You'll Bring

POSITION REQUIREMENTS / QUALIFICATIONS:

• Must be at least 18 years of age.
• High School Diploma or equivalent required. Associate or bachelor's degree in human services or recreation therapy preferred.
• Must pass State and Company criminal background/drug screens.
• Must possess a valid State Driver's License or Commercial Driver's License (CDL) as mandated by community and state regulations.
• Demonstrates effective time management skills.
• Working knowledge of personal computer and software applications such as Microsoft Office.
• Ability to plan, organize and communicate appropriate activities that promote participation and enthusiasm among the residents.

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

• Comprehensive Medical/Dental/Vision
• 401k + Match
• Competitive PTO
• Life, Disability & other supplemental benefits
• Professional Development Funds
• Wellness Coaching & Personal Support Benefits
• Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we're looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First - You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
• Customer Focused - You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
• Results Oriented - You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
• Drives Operational Excellence - You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
• Embraces Change - You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.

EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star's employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

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